How much does it cost for a wedding webcast?
Full Service Wedding Webcast packages start at $899. This includes having someone from our professional and courteous staff webcast your wedding from the ceremony location.

How many people can log on and watch my wedding online?
Live Vows™ offers unlimited viewership with all of our packages! We have no restrictions on how many total or simultaneous viewers can view your wedding webcast. Invite as many people as you want! Additionally, your archived wedding webcast - stored at LiveVows.com for up to one year - has no limitations on simultaneous or total viewers.

Who will be able to view my wedding webcast?
Anyone you invite, as long as they have a broadband Internet connection and Flash Player. Dialup users will not be able to view the webcast.

How will I invite my family and friends to watch the live wedding webcast?
We will provide you with a Live Vows™ link to the location of your wedding webcast page after your reservation is confirmed. You can email this link to your family and friends at your convenience. We also offer an Email Invitation enhancement that includes professional quality graphics, links and instructions in both HTML and text format. The Email Invitation is sent one month before the wedding date and again, as a reminder, one week before the wedding. Check our demo section to see an example of what an email invitation looks like. A link for online guests is also provided on the Live Vows homepage.

Will my online guests need any special software to view the live webcast?
Our wedding webcasts are streamed in Adobe Flash format. Nearly 98% of computers already have Flash Player installed, which means virtually all of your online guests will be able to view the webcast without installing any software. Just in case, we provide links to the free installation and upgrades for Flash Player, available from Adobe.

Will the webcast video be available online after my wedding? How long?
We record and archive your wedding webcast for online viewing up to one year. All packages include 30 days of archived availability for your wedding webcast. Additional archive lengths can be purchased.

How will my wedding webcast look and sound?
Our live wedding webcasts are encoded at a broadband-quality bitrate, which means the audio and video will be great. Our staff is fully trained for professional webcasting, ensuring a high quality experience for your online guests, and a worry-free service for you. Check our demo section to see an example of what audio and video look like during a Live Vows™ live wedding webcast.

How will I know how many people watched the live webcast?
All packages include a report emailed to you after the wedding that show how many connections there were to your webcast. We also recommend adding the Webcast Guestbook enhancement, which allows online guests to post comments and send their wishes.

How long can my wedding webcast be?
All packages include a live webcast of the ceremony with a maximum length of 2 hours. If you have special circumstances that require a longer webcast, we can make arrangements for an additional fee. Please notify us in as early as possible if you expect your ceremony to be longer than 2 hours.

Can the wedding footage be saved in a format suitable for TV?
The raw footage of your wedding can be purchased if you wish. We will provide the raw footage to you on DVD. The footage is recorded by high-quality 3ccd digital video cameras at full television resolution (standard definition). It is important to note that the footage is completely untouched and unedited. However, it makes great b-roll footage if you have someone putting together a wedding video for you. NOTE: Please let us know ahead of time if you want to purchase the raw footage so we can make special preparations during setup of the webcast.

Should I still hire a videographer?
Absolutely! In fact, we highly recommend it. Our cameras are positioned for optimal static (stationary) shots, which are best for webcasting. Professional videographers can provide the dynamic shots you will want if someone is making a wedding video for you. Most videographers also offer editing services. Please ask us if you don't already have a wedding videographer... we may be able to recommend one.

How soon should I reserve my wedding webcast?
We ask that you please submit a request as soon as you're sure you want to have your wedding webcast with Live Vows™. We will take reservations up until a month before the scheduled wedding date. Exceptions may be made under certain circumstances, but please try to contact us no less than one month prior to your wedding.

What are the payment options?
We require a 10% non-refundable deposit to reserve your wedding webcast. The 90% balance will be due no less than fifteen days before the date of the wedding. We accept Mastercard, Visa, Paypal, personal check and cash. There will be a $30 fee on all returned checks.

What happens if the wedding is postponed or canceled?
If the wedding is postponed due to forces of nature (hurricanes, etc) we will attempt to reschedule for your wedding at no additional charge. If we are not able to reschedule because of a conflicting commitment, we will refund 90% of your total costs (the other 10% covers administration and your webcast page setup). Please let us know as soon as possible if you postpone your wedding.

If the wedding is postponed or rescheduled due to reasons other than forces of nature, we will attempt to reschedule your wedding for a $100 rescheduling fee. If we are not able to reschedule because of a conflicting commitment, we will refund 90% of your total costs (in other words, we keep the 10% deposit to cover administration and your webcast page setup). Please let us know as soon as possible if you postpone your wedding.

If you cancel your wedding or wedding webcast at any point, we will refund 90% of your total cost (the other 10% covers administration and your webcast page setup).

What happens if the webcast doesn't occur for some reason? And, what is your Refund Policy?
We offer a 90% refund of total costs for any reason. If you are unhappy with our service or if we were unable to webcast the ceremony for technical reasons, we will refund all payments made by you with exception to the 10% Deposit and/or Travel Fees.

How do I get started?
Please submit a reservation request. After we receive the reservation request, we will contact you to discuss your wedding. After the details are confirmed and you return the appropriate forms and contract, a 10% deposit will reserve your wedding webcast. The 90% balance will be due no less than fifteen days before the date of the wedding.

Got a question we didn't answer here?
Contact us with your additional questions.